1 YEAR COLOR WARRANTY
At Bay of Hayley, we believe jewelry should not only look beautiful - it should stay beautiful.
All our pieces are crafted from high-quality stainless steel and finished with an 18K gold PVD coating - a modern technique that creates a strong, long-lasting finish.
We’re so confident in our quality that we offer:
✨ 1 Year Color Warranty — if your jewelry loses its color within 12 months, we’ll replace it free of charge (subject to availability).
✨ 3 Month Warranty — covering manufacturing defects such as a broken clasp or detached charm.
After this period, you can always reach out to us — we’re happy to help and find a suitable solution.
If your item becomes defective within the warranty period, please contact us at support@bayofhayley.com.
Include always:
- Your order number
- Photo of the issue
Our team will get back to you within a few business days.